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Dell QSA checklist

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1: Quality System RequirementsQSA Audit ChecklistSelf AvgScore:#####Counts:Subtotal:00COR.40.PR.SQ.130/REV3.0Dell AvgScore:Counts:Subtotals:#####00Self ScoreY=1N=0N/A=xRemarks(Ref 4.2.1)1.1Has the supplier defined and documented its corporate quality policy?1.2(a) Is the Quality Policy appropriate to the purpose of the organization?1.3(b) Does the Quality Policy include a commitment to comply with requirements and continually improve theeffectiveness of the quality management system?1.4(c) Does the Quality Policy provide a framework for establishing and reviewing quality objectives?1.5(d) Is the Quality Policy communicated and understood within the organization?1.6(e) Is the Quality Policy reviewed for continuing suitability?1.7Are quantifiable and measurable quality objectives, including those to meet requirements for product,established at relevant functions and levels within the organization?1.8Are the quality objectives consistent with the corporate quality policy?(Ref 4.2.1)1.9Does the quality management system documentation include a quality manual?1.101.11Does the quality manual include the scope of the quality management system, including details of andjustification for any exclusions?Does the quality manual include a description of the interaction between the processes of the qualitymanagement system?(Ref 4.2.2)(Ref 4.2.2)(Ref 5.5.1)Has the supplier defined the responsibility, authority and interrelation of all personnel who manage, perform and1.12verify work that affects the quality of products, materials or services? (i.e. procedures, organization charts,quality manual)1.13Has the supplier provided adequate resources for in-house verification activities such as inspection, testing,monitoring and review of processes and products?Quality System Requirements

P1/3

(Ref 5.5.1)QSA Audit Checklist(Ref 5.5.2)COR.40.PR.SQ.130/REV3.01.141.15Has the supplier appointed a management representative who has responsibility and authority for ensuring thata quality management system has been implemented and maintained?Has the management representative tracked and drove the improvement on quality management systemperformance with record/report.(Ref 5.5.2)(Ref 5.5.2)1.16Has the improvement effectiveness verified (record/evidence required)?1.17Does the supplier conduct management reviews of the suitability and effectiveness of the quality managementsystem at appropriate intervals? (i.e. does the quality system meet customer requirements?)Does the management reviews include verification of the following input:(Ref 5.6)(Ref 5.6.2)1.18(a) Achievement of quality objectives1.19(b) Results of the audits1.20(c) Customer feedback1.21(d) Process performance and product conformity1.22(e) Status of preventive and corrective actions1.23(f) Follow-up actions from previous management reviews1.24(g) Changes that could affect the quality management system, and1.25(h) Recommendations for improvementQuality System RequirementsP2/3

QSA Audit Checklist(Ref.5.6.3)COR.40.PR.SQ.130/REV3.0Does the output of management reviews include any decisions and actions related to:1.26(a) Improvement of the effectiveness of the quality management system and its process?1.27(b) Improvement of product related to customer requirements, and1.28(c) Resource needs1.29Are implementation of action items from management review tracked?1.30Are records maintained of these management reviews?(Ref 8.2.2)1.31Does the supplier conduct internal audits at planned intervals?1.321.331.34Do the internal audits verify compliance with planned arrangements, ISO standards and quality managementsystem?Do the internal audits determine whether the quality management system is effectively implemented andmaintained? (e.g., meeting the customer requirements?)Are the internal audits planned on the basis of the status and importance of the activity, as well as the results ofprevious audits?(Ref 8.2.2)(Ref 8.2.2)(Ref 8.2.2)(Ref 8.2.2)1.35Are the audit criteria, scope, frequency and methods defined for the internal audit?1.361.37Are the selection of auditors and conduct of audits ensuring the objectivity and impartiality of the audit process?(e.g. auditors shall not audit their own work.)Is there a procedure documented the responsibilities and requirements for planning and conducting audits, andfor reporting results and maintaining records ?(Ref 8.2.2)(Ref 8.2.2)(Ref 8.2.2)1.38Do the follow up activities include the verification of the actions taken and the reporting of verification results ?Quality System RequirementsP3/3

QSA Audit Checklist1.39Are the audit results analyzed for improvement from a system level?1.40Is there a system that identifies training requirements for all personnel affecting the quality of the product?COR.40.PR.SQ.130/REV3.0(Ref 6.2.2)(Ref 6.6.2)1.41Does a system exist for determining which personnel are qualified for a job function?(Ref 6.6.2)1.42Is there a system to disqualify and re-qualify personnel in a job function?(Ref 6.2.2)1.43Are accurate training records maintained?Quality System RequirementsP4/3

ResponsibleQSA Audit ChecklistQuality System RequirementsCOR.40.PR.SQ.130/REV3.0

P5/3

QSA Audit ChecklistQuality System RequirementsCOR.40.PR.SQ.130/REV3.0

P6/3

QSA Audit ChecklistQuality System RequirementsCOR.40.PR.SQ.130/REV3.0

P7/3

QSA Audit ChecklistQuality System RequirementsCOR.40.PR.SQ.130/REV3.0

P8/3

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