专利内容由知识产权出版社提供
专利名称：SYSTEMS AND METHODS FOR CUSTOMER
ALLOCATION
发明人：Christopher Paul Curtis,Stuart Clifford
McNeill
申请号：US12685978申请日：20100112
公开号：US20110173040A1公开日：20110714
专利附图：
摘要：Systems and methods for allocating customers to agents. Customer
information is received from customers that contains characteristics about the customers.
The customer information may be stored in a database. Agent information is stored in adatabase and contains caller conversion success profiles for the agents. The callerconversion success profiles contain information regarding an agents ability to performwith customers having certain characteristics.
申请人：Christopher Paul Curtis,Stuart Clifford McNeill
地址：North Vancouver CA,West Vancouver CA
国籍：CA,CA
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