Training Steps

培训步骤

Self-introduction ( The trainer should be in uniform)

自我介绍 ( 着制服 )

What is your favorite office environment in your mind?

在你的想象中你最喜欢的办公环境是怎样的？

(divide two group and use the flip chart to list all items) then discussion: why we need a tidy and clean working environment?

分两组讨论，用翻转展示板列出每一条，然后讨论。

为什么我们需要一个整洁干净的办公环境？

Give the topic and objective on white board 1?

用白板1 展示题目

W.I.F.M 我能从中获得什么？ (Flip chart 1 )

• High spirit and light hearted

情绪饱满

• Efficiency and high quality performance

高效，高质量的表现

• Smooth communication and good to health

顺畅的沟通行为及良好的身体

Emphasis the Sheraton Standard:   着重强调喜来登标准

( Refer to S&P LCD)                         参照标准和程序

Ask any new ideas for improvement?( use flip chart to list all suggestion)

提问学员是否有好的建议提高办公室工作行为？

(用翻转展示板记录所有的建议)

How long time will the DOSM review the office?

市场总监多长时间核查一次办公室行为？

Answer: Every 12 month. 每十二个月

Emphasis that the Sheraton Standard must be obey while arrange the office equipment such as computer and other automation system.

重点强调在安排办公室设备的时候，象电脑和其他的自动操作系统必须服从喜来登标准。